Terms & Conditions
BOOKINGS - TERMS & CONDITIONS
By making a booking, you agree that:-
- you have read these Terms & Conditions and agree to be bound by them;
- you are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a non-refundable deposit of 30% of the total value of the booking.
1.2 Your Booking is confirmed and a contract between you and us will exist when we receive payment of the deposit and send you a booking confirmation. This booking confirmation will normally be sent out within 24 hours in the case of email and seven working days in the case of post, and will contain the details of your Booking and of payments made and due. If you have not received your booking confirmation within the specified time, please notify us as soon as possible by email (firstname.lastname@example.org). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately.
1.3 Where a deposit has been paid, full balance payment will be due 4 weeks in advance of your check in date and a reminder will be sent to you two weeks prior to this date, where applicable, by email.
2. Cancellation and Amendment by You
2.1 Any cancellation or amendment request must be sent to us by email (email@example.com) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your deposit being forfeited, as all deposits are non-refundable.
2.3All monies paid for a holiday (deposit and balance) are non-refundable within 4 weeks before check in date.
2.4 Cancellation of any holiday after it has been paid in full and at a date 4 weeks or more in advance of your check in date, will result in forfeiture of your deposit (or an amount equivalent where one was not paid as the holiday was paid in full) and the balance being returned to you. Refunds will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 If extreme weather prevents you from reaching your holiday, taking or finishing your holiday, you are still subject to our cancellation terms and no refund will be offered. We strongly recommend that you take out a travel insurance policy which covers this eventuality.
2.6 Alterations to your Booking can only be made more than 4 weeks prior to the check in date, after which time alterations will be treated as cancellation. All alterations are subject to availability and may incur a £30 administration fee.
2.7 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price.
3. Changes and Cancellations by US
We will inform you as soon as reasonably possible if we need to make a significant change to your confirmed arrangements or to cancel them. We will make every effort to arrange suitable acceptable alternative arrangements but if this is not possible we will refund your booking in full
Please contact us in person, by phone (01558823942) by email (firstname.lastname@example.org) or by letter to Art at Tregib. Ty Cefn Tregib Ffairfach. Llandeilo. Carms SA19 6TD
We reserve the right to amend advertised prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
6. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a holiday and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, a holiday may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you;
(2) subject to availability, change your booking dates to dates when the pricing can be honoured at no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded;
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
We do not accept pets
You are strongly recommended to take out personal travel insurance for all members of your party.
9. Special requests
If you have any special requests (for example dietary requirements, cots or room location), please let us know at the time of booking. We will do our best to accommodate them but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
10. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property/room.
11. Your Responsibilities
We will expect you to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owners, the Property and other guests and their property. You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). You must also leave the property by the check-out time specified on your booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Any refund for so doing will be at the entire discretion of the Owner. In addition, the Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property.
TERMS OF WEBSITE USE
When you make a booking via our site, by phone or email, our Booking Terms will apply to that booking.
CHANGES TO THESE TERMS
CHANGES TO OUR SITE
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
THIRD PARTY RESOURCES AND LINKS IN OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
We may also provide information about third party products and services, as well as the opportunity to purchase such products and services. In the event that you choose to do so, you will be taken to the relevant third party's website in order to complete your purchase. The third party provider will have its own terms & conditions which you should read prior to using their site, or purchasing any products or services.
We do not guarantee that our site will be secure or free from bugs or viruses.
LINKING TO OUR SITE
You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
We reserve the right to withdraw linking permission without notice.
To contact us, please email email@example.com
Thank you for visiting our site.